We take pride in our customer service, and it is important to us that you receive the highest level from point of ordering to delivery. We are only an email or phone call away, however, If you are in need of help or have a query, please check our help desk. This section may be able to help. If not, please email or call us direct.

Email:

IMPORTANT: Please make sure that you include as much detail as possible in your email such as order references, your name and address details and product names where possible.

Sales Queries

salesinfo@kybotech.co.uk: To gain information regarding a product.
orderchanges@kybotech.co.uk: To amend part or all of your order, including personal information changes.

Customer Care Queries

predelivery@kybotech.co.uk: For all delivery queries (eg item not delivered or missing parcels).
productsupport@kybotech.co.uk: For all queries regarding your delivered items (eg damages, faults or wrong items being delivered).

Telephone:

Sales - 0800 169 6016 (Freephone)
Customer Service - 0870 777 8891 (National Rate)
Fax - 0870 777 88 92 (National Rate)

Click here to view our opening hours

Post:

Kybotech Ltd
Grassthorpe Road
Sutton on Trent
Newark
Nottinghamshire
NG23 6QX

Online Live Help

You can chat with one of our expert advisers with our Online Live Help feature, click below and you will be connected to a member of our team:

Thanks for taking the time to help us provide a better service!